Are you ready to make a meaningful impact while embracing the lively spirit of New Orleans?
At Hibernia Bank, we believe in more than just financial transactions – we're committed to building relationships, fostering growth, and strengthening the communities we serve. Nestled in the vibrant and culturally rich city of New Orleans, our bank stands as a cornerstone of local economic development. As we continue to expand our presence and impact, we're looking for passionate individuals to join us on this journey.
Joining our team means becoming a part of a close-knit family that values collaboration, innovation, and the shared goal of helping both our customers and our community thrive. Whether you're an experienced professional looking to elevate your career or someone just starting out in the financial world, we offer a range of opportunities that will challenge you, nurture your talents, and guide you towards personal and professional success.
Check out our current available positions below.
Teller – Metairie Road Branch
We currently have an opportunity for a friendly and detail-oriented Bank Teller to join our team at our Metairie Road location. The successful candidate will be responsible for providing exceptional customer service, handling routine banking transactions, and maintaining accurate records. This position requires strong communication skills, solid customer service and cash handling skills, a professional demeanor, and a commitment to accuracy and confidentiality.
* Must be able to work at any of our branch locations in Orleans / Jefferson Parish as may be required, Monday thru Friday and some Saturdays.
Required Qualifications:
- 1+ years of retail banking experience
- 3+ years of retail / customer service experience
- Excellent communication and customer service skills
- Proficient computer skills
- Ability to multi-task
- Reliable attendance
- Must be able to work at any of our branch locations in Orleans/Jefferson Parish, including Saturdays as needed
- High school degree
Job Type: Full-time
Benefits:
- Health insurance
- Health savings account
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- 401(k)
- 401(k) matching
To apply, please send resume to hr@hibernia.bank.
Equal Opportunity Employer
Deposit Operations Specialist
Job Function
The primary responsibilities of the Deposit Operations Specialist are to ensure the timely and accurate support for branch personnel and customer service inquiries. The successful candidate must ensure adherence to various federal regulations by monitoring account activities and transactions, research and resolve complex customer inquiries, and provide system/application support to support to assist branch personnel researching various issues as they may arise.
Job Responsibilities
- Administer Silverlake Teller administrative functions, apply system updates and assist staff with issues and problems.
- Review new, existing and closed accounts for accuracy, changes, and exceptions.
- Conduct and document branch audits and exam preparation.
- Monitor REG CC activity and place necessary holds on accounts, set parameters in Silverlake Teller and maintain policies and procedures.
- Monitor account activity for BSA compliance.
- Administer cash management services by monitoring ACH Origination, remote deposit capture, and net teller wires along with providing support to branch team members and customers.
- Generate and monitor Synergy reports on daily activities based on job function.
- Research and resolve Reg E debit card fraud cases.
Minimum Required Education & Experience:
- High School Diploma or equivalent required.
- 3+ years of experience in bank and branch operations required.
- Experience with Jack Henry Silverlake strongly preferred.
- IRA and HSA administration experience preferred.
- Thorough understanding of BSA regulations as well as Regulations CC, E, D, DD.
- Thorough understanding of NACHA Rules and Regulations.
- Thorough understanding of Check 21 Regulations.
- Ability to use Windows based PC and MS Office Software.
- Thorough understanding of the deposit operations functions, policies, and procedures.
- Knowledge and experience with reporting.
- Strong oral and written communication skills.
- Strong problem-solving and analytical skills.
- Strong organization and time management skills.
- Ability to effectively multi-task.
Minimum Required Skills & Abilities:
- Ability to perform multiple daily tasks and work under pressure with speed and accuracy.
- Ability to understand and interpret regulations and policy as a guide in scheduling and structuring daily workflow.
- Ability to interact effectively with staff, customers, and work in a team environment.
- Professional appearance and cooperative attitude.
- Independent and self-motivated conscientious worker.
- Strong communication/organizational skills.
- Ability to handle customers or difficult situations with dignity and respect.
Essential Mental & Physical Requirements:
- Ability to work under stress and meet deadlines.
- Ability to operate a keyboard and type to perform the essential job functions.
- Ability to read and interpret a document to perform the essential job functions.
- Ability to sustain prolonged periods of time sitting at a desk and working on a computer.
- Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions.
This job description does not constitute a contract, duties and requirements may be changed or modified at any time as determined by business need.
Benefits:
- Health insurance
- Health savings account
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- 401(k)
- 401(k) matching
To apply, please send resume to hr@hibernia.bank.
Equal Opportunity Employer